FAQ
How long does it take for orders to ship?
It can take up to 2 weeks for items to ship. 3D printed products are made on demand, so are dependent on the current queue.
Can I return or exchange products?
- Defective or damaged products can be exchanged within 14 days of delivery
- 3D printed products are NOT returnable as they are made to order
- Other products can be returned or exchanged within 14 days of delivery, but you are responsible for shipping costs
My 3D printed product broke, can I buy replacement parts?
Yes, please reach out via the form on the Contact page with your order number and what parts you need replacements for.
When will X product be back in stock?
- 3D printed items will regularly restock as I finish printing current orders. I do this to ensure that the wait time on made to order items isn't too long.
- For all other items it depends on the demand for those products. If there's something you wish to see back in stock, let me know through the form on the Contact page.